Are we losing the ability to listen? I mean to truly listen to understand someone else – to understand what they mean, what they need, and why. More and more as I’m working with leaders and teams, I find that the root cause of many problems, stressors, and failures is a lack of communication. And I mean real communication. You can have weekly staff meetings or...
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High school hockey is a big deal in MN. I hadn’t tuned into a boy’s high school hockey tournament before, but given all the attention it receives, I thought I’d give it a try. I was surprised by what I saw. Sure, the skill of the players was impressive, but the strength of the teams was remarkable. Think about the pressure these young adults were under. They were...
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During a recent conversation with a leader in a large organization, I asked, “Why do you what you do?” Perhaps because she was programmed, like many of us are, to respond to the question, “What do you do?”, I received a description of the very technical aspects of her job. I asked my question again – emphasizing the “why” part – and she thought for a minute and...
Read MoreHello friends and readers, We have been absent from the blogosphere as we’ve had an exciting couple of months of client delivery and conference presenting! We’ve launched five Leadership Development Programs, with a combined total of 170 participants, within the past 3 months. We are proud to say that the Lumin team is delivering customized programming...
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